Casual Carry Pack Bag

At sahibstore.com, we’re committed to providing you with the best shopping experience, which includes fast and reliable delivery at no extra cost!

• Free Delivery: We offer FREE DELIVERY on all orders within the UAE. There are no hidden charges, and the price you see at checkout is the price you pay.
• Delivery Time: Orders are typically delivered within 5-7 business days from the time of order confirmation.
• Order Processing: All orders are processed during regular business hours (Sunday through Thursday). Please note that orders placed on weekends or public holidays will be processed the next business day.
• Delivery Areas: We deliver to most locations across the UAE. If you're unsure whether we deliver to your area, please feel free to contact our customer support team for more information.
• Tracking Your Order: Once your order is dispatched, you will receive an email or SMS with tracking details to monitor the progress of your delivery.

Return & Refund Policy

We want you to be completely satisfied with your purchase, but we understand that sometimes things don’t work out. Our return and refund policy ensures a hassle-free process if you need to return an item.

• Returns: We accept returns within 7 days of receiving your order. If the product is unused, in its original packaging, and in resellable condition, you can return it for a full refund or exchange.
• Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer service team immediately. We will arrange for a replacement or refund, depending on your preference, at no additional cost to you.
• How to Return: To initiate a return, please reach out to our customer support team via email at sahibshopping.store@gmail.com or call us at +92 314 9854004. We'll guide you through the return process.
• Refunds: Once we receive your returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used for the order.
• Non-returnable Items: Certain items such as personal care products, or products that have been opened or used may not be eligible for return. Please refer to the product description page for any specific exclusions.

If you have any questions or need further assistance, feel free to contact us at sahibshopping.store@gmail.com or via phone. We’re here to help!

Thank you for shopping with sahibstore.com – Your trusted online store in the UAE!

Cash on Delivery (COD) Policy for SahibStore.com

At SahibStore.com, we offer Cash on Delivery (COD) as a convenient payment option for customers within the United Arab Emirates (UAE). This policy outlines the terms and conditions of the COD service to ensure a smooth and secure shopping experience.

1. What is Cash on Delivery (COD)?

Cash on Delivery (COD) allows you to pay for your order in cash at the time of delivery, rather than paying online. This is a popular and secure payment method for those who prefer not to use their credit or debit cards.

2. Availability of COD

• COD is available only for customers within the UAE.
• COD is available on all products listed on our website, unless stated otherwise at checkout.
• We reserve the right to decline the COD option for certain orders at our discretion, based on location or order value.

3. How to Use COD

To use Cash on Delivery, simply follow these steps:

1. Select your products and proceed to checkout on SahibStore.com.
2. At checkout, choose Cash on Delivery (COD) as your payment method.
3. Complete your order. Our team will process and ship your order to the address you provided.
4. Pay in cash to the delivery agent when your order arrives at your doorstep.

4. COD Charges

• COD is free of charge. There are no additional fees for using the Cash on Delivery option, unless specified otherwise.

5. COD Order Confirmation

Once you place your order with the Cash on Delivery option, our team will confirm your order via email or phone. Please ensure that you are available to receive the order at the provided address.

6. Delivery Times for COD Orders

• COD orders are processed and shipped according to our Standard Shipping timeline typically within 3-7 business days.
• Once your order is shipped, you will receive a tracking number (if applicable) and can track the status of your delivery.

7. Refused COD Orders

If the recipient refuses to pay for the order at the time of delivery, the order will be returned to our warehouse. In such cases:

• A re-delivery fee may apply.
• Multiple refused deliveries may result in the suspension of the COD payment option for future orders.

8. Conditions for COD Payments

• Exact Payment: Please ensure you have the correct amount in cash at the time of delivery. The delivery agent may not carry change for larger notes.
• Customer Availability: The customer must be available to accept the delivery and pay in cash at the time of delivery. If the customer is unavailable or does not answer the delivery call, the order may be rescheduled or canceled.

9. Limitations of COD

• COD orders are not available for certain locations within the UAE. You will be notified during checkout if your location is ineligible for COD.
• COD may be restricted for high-value orders or bulk purchases, depending on the discretion of our team.

10. Security and Privacy

Your privacy and security are our priority. We do not store any payment information, and your cash payment is securely processed at the time of delivery. We ensure that all personal and payment data is handled with the utmost confidentiality.

11. Contact Us

If you have any questions regarding Cash on Delivery, please contact us:

SahibStore.com
Email: sahibshopping.store@gmail.com
Phone: +92 314 9854004